It not only helps you do QFD faster and better, you can use if for any business improvement task requiring "many to many" comparisons. Here are a few examples from an endless list of uses:
- Choosing a supplier
- Prioritizing a task list
- Designing a website
- Setting up your company's marketing plan
- Designing a better service or product
It was the world's first Windows application for QFD, regarded by many to be the simplest to learn and use. But, the simplicity is not at the expense of power, it is very robust. You can build all the charts and reports you need to practice QFD successfully in one package.
It will help you translate customer needs into a surefire winning design.
Competing products force you to work in a series of text lists. Not here! You work right on the chart. Make a change and your chart updates immediately. Change a customer importance value for a marketplace need and see the effect in real-time. Built-in formulas quickly recalculate and redraw the Pareto bar chart designating the most critical priorities you need to focus on to achieve success. No other product, even requirements management and project management tools, allow you to map out project priorities so clearly.
WebMine's Natural Companion
If you want the ultimate in streamlined Voice of Customer gathering, pair QFD Designer with WEBMine online. Voice of Customer data gathered using WEBMine becomes the input to your QFD studies. WEBMine allows you to assemble and rank the needs of your target audience quickly. You leverage the reach of the web to assemble project goals or marketplace needs from the types of people (or the actual people) in the target population. While we still advocate in-person customer interaction, compiling the inputs for QFD with WebMine costs just a fraction of in-person meetings so it serves as a great supplement to your GEMBA research.